FAQs

Does Artificial Grass require maintenance?
There is no such thing as zero maintenance, especially in the garden, but hosing down every once in a while with a power washer or hosepipe should be all your artificial grass requires.

Can weed roots affect artificial grass?
The composition of our artificial grass consists of a very strong woven ‘scrim’, this coupled with the latex backing and our recommended weed membrane installed under the grass make for a very tough surface and for any such issue to be minimal.

How long can I expect my artificial lawn to last? 
The life expectancy of any artificial grass very much depends on its usage, we say that under a normal domestic/garden usage that the life expectancy of the grass should be between 15 to 20 years.

Which artificial grass product is most suitable for pets?
Pet ‘mess’ will not affect your artificial turf, nor will it discolour the grass. The installation process does differ slightly if you have pets, for example, we would recommend not installing shock pad or infilling with sand as this can hold moisture and is therefore more likely to retain pet odours. We would also recommend a shorter pile height as its easier to clean. Your grass will need to be hosed down at least every 3-4 weeks. However, the frequency of this differs depending on the time of year and amount of use.

Does artificial grass really feel and look like the real thing?
All our products not only offer the very best in terms of quality, but also offer the most natural look and feel. Our product range is designed to satisfy everyone’s needs i.e. light coloured grass, darker shades, long pile, short pile, no matter which product you choose you can be assured you are buying the very best product on the market.

Can I have a BBQ on my artificial lawn?
All our products are tested to determine fire behaviour to EN ISO 9239-1 standards. Should you wish to put a BBQ on or near artificial grass we would recommend standing it on hard standing  for example, some slabs – just to avoid any damage being done to your grass.

Why should I choose your artificial grass over and above other artificial grass suppliers?
The artificial grass supplier we use - Namgrass - is the only supplier in the UK that designs, manufactures and distributes all of its own products. So what does this mean to you? Well, I means you get a far superior and unique product, unrivalled in terms of quality, looks and feel at a great price – in short, we offer far superior products, at the same price, or in some cases cheaper, than our competitors.

What does the guarantee cover?
The main points this warranty covers are UV stabilisation (no fade), the integrity of our products and ‘rot’ i.e. our products will not rot after a couple of years.